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迷惑メール問い合わせ先:BB.excite

トップページ
http://bb.excite.co.jp/
=>・Q&A・問い合わせ窓口

よくある質問
http://cdn.excite.co.jp/service/guide/faq/
=>BB.exciteの相談窓口はこちら

BB.exciteへのお問合せ
http://cdn.excite.co.jp/service/support/
(ラジオボタンの選択肢の1つ)
=>BB.exciteユーザーによる迷惑行為について

【考察】
(別プロバイダ利用者が問い合わせ先を確認する難易度)
 「BB.exciteユーザーによる迷惑行為について」として
明確にわかりやすい問い合わせ先があるのはよいのですが、
いったん良くある質問のページを経由したり、かなりスクロールさせないと
入力できないといった具合に改善の余地も多々あります。

(問い合わせへの反応スピード、対応の内容)
 以前問い合わせた際にはその日のうちに回答がありました。
営業時間内であれば比較的回答は速いと思われます。

(問い合わせ内容等に対する個人情報保護の姿勢)
 まず、迷惑メール送信者に対策をするのに個人情報(氏名入力が必須)
が必要になるケースがあるはずがありません。改善を希望します。

 問い合わせはフォームへ入力。ページがSSLにて暗号化されて
いる、暗号の強度も問題無い(RC4 128bit)です。

|

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