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東芝のサービスマンが来た


TOSHIBA RD-XS53(amazon.co.jp)

 そういえば書くのを忘れていました。

 去年買ったRD-XS53DVDドライブのフタがいかれていて
あうぅ、だったのですが紆余曲折(部品手配とこちらの家の都合など)
があって先週まで修理が延びていました。

 んで、先週その修理が実際に行われました。

 そもそも、実際にサービスマンが来て修理する、なんてのは最近の
家電やパソコン・・・は自作機なら当然か(^O^;)、等では必ずしも
一般的ではないように思っていたので、ちょっとびっくりしました。
やっぱり価格が高いだけあるなぁ。

 修理そのものはフロントのパネルごと交換。だいたいですが
30分程度でした。見ていた限りでは妙にねじが多いのはちょっと
イヤですね、いじるには(いじるな)。

 故障のケースとしては珍しい物だったそうです。ドライブ類が故障する
ケースは一定の割合であるようなのですが、フタが引っかかるという
今回のような物はきわめて珍しいのではないか、との事でした。

 でも対応も良かったですし、アフターサービスの点でも満足しています。

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